The only vaccine required at Wags to Riches is the Rabies vaccine. Your pet MUST be up to date to be groomed in our salon. It is not only the law that your pet must be vaccinated for rabies, but it is a risk to other pets & our staff to allow a non-vaccinated dog on the premises. Please see Connie or Carsen if you have any questions regarding this matter.
The answer to this is no, here at Wags to Riches it is very important to us that we do not mix dogs or allow them to interact. While many dogs are social & friendly, the right combination can turn any situation sour so we feel it is best there is no interaction between your pet and other for the safety of all.
Most salons have a standard drop off in the morning, pick up in the evening set up, but we offer an optional system that benefits your pet. Our appointments are staggered like you would expect to see at a doctor’s office or hair salon. This means we do not keep more dogs in the facility at one time than we have groomers (unless it is a family of dogs). After we find a day and time that works for you, you will bring your pup in with your vet information and proper documentation of proof of rabies and fill out our new client sheet while your groomer comes to greet you. Together, you will go over all of your pet’s information and what your expectations are for your pups grooming (what service is best, what products are best, what look is trying to be achieved, any questions or concerns you may have). We always welcome tours of the facility should you choose to see where your pet will be getting pampered. Your groomer will then give you an estimated time of completion and later give you a 15-30-minute call or text ahead to let you know your pet is soon to be ready for pick up.
100% yes! We do not discriminate against or turn away any dog regardless of the breed.
We specialize in dogs with behavior or aggression issues and believe our low stress grooming rooms & skilled groomers aide behaviorally challenged dogs with the help of less environmental triggers. We will make all attempts in a safe manner to complete your dogs groom. Should they be aggressive, we reserve the right to utilize muzzles or to refuse service until sedatives are provided to your pet from your trusted veterinarian. We will always work with your dog to the best of our ability before refusing service, but as a responsible owner you must notify your groomer of your dog’s aggression. Being upfront & honest lessens the chance of any injuries to your pet or their groomer.
The price of your pets groom is based on a number of things including: breed, coat type condition, size, temperament, & services desired. We can give only an ESTIMATE for the cost of your pets groom without meeting them.
For the safety of the pets, owners & staff, we do not allow clients to accompany their pets during the grooming process. We are more than glad to set up a meet & greet or you may take a tour so you can see where your pet will be getting groomed.
Since we are a cage & crate free facility, unfortunately not. We are not a dog daycare center and want each pet to receive the same one-on-one grooming experience so prompt pickup helps keep our environment. Pets in our care longer than one hour from their pick up time will be charged a holding fee.